BILLING AND CANCELLATION POLICY
Credit cards will be billed immediately. Any cancellations received after course material is provided will be subject to a $500 cancellation fee. Any cancellations received within 14 days of the class start date, including no-shows, will be charged the full course fee.
EDUCATION APP ACCESS POLICY
Your education app login information should not be shared with others; it is unique to you. PCCA reserves the right to disable individual access if this information is shared before, during or after the event.
MONEY-BACK GUARANTEE
PCCA takes great pride in developing the highest quality educational programs and providing top-notch networking and sharing opportunities at our events. More than 98 percent of all attendees give our programs an “A” grade, so we’re confident that you will benefit from program content as well as the helpfulness of PCCA staff at every event. However, we want to back this up with more than just words. So our policy is to provide you with a full refund of the purchase price of the program if it hasn’t met your educational goals.
If you are unsatisfied with our education content, your refund must be requested within 14 days of the completion of the program. To request a refund, email education@pccarx.com and include the attendee name, email address, phone number, program attended and a detailed explanation of why a refund is being requested. All refunds will be issued according to the original payment method.