Move your pharmacy forward – faster.

Introducing a business solutions program designed to help you take your pharmacy to the next level, whether that starts with a single step or a giant leap.

How It Works

We help you achieve your goals by uncovering opportunities in your pharmacy's Power Quadrants, starting with your most pressing concerns.

  • Setting short- and long-term goals
  • Implementation plan and execution support for successful achievement of goals
  • Financial analysis, education and strategy development
  • Pharmacy start-up planning
  • Creating a business plan
  • Fostering a positive company culture
  • Building effective teams
  • Leadership development
  • Human resources management and compliance education
  • Talent acquisition and retention
  • Onsite operational assessments
  • Simplifying and standardizing workflows and processes
  • Creating process improvement plans
  • Defining, measuring and tracking KPIs
  • Leveraging technology to enhance productivity
  • Expanding into new markets
  • Diversifying service and product offerings
  • Implementing customer acquisition and retention strategies
  • Developing effective marketing strategies to drive sales
  • Sales training
  • Pricing strategies

Your Guide To Success

Laura Pfaffenberger, PharmD, brings more than 20 years of compounding pharmacy leadership experience to her role as PCCA’s Director of Business Solutions. Before joining PCCA, Laura cultivated extraordinary business acumen and a keen talent for people development while establishing and building her own thriving practice, which she expanded to serve a multi-state area.

She holds a certificate in Brain-Based Coaching from the NeuroLeadership Institute and has worked with pharmacies across the country to transform their businesses through personalized guidance in the areas of strategy, people, operations and growth.

Laura Pfaffenberger, PharmD

Our Difference

Incremental Approach.
Exponential Results.

With us, it's never all-or-nothing. We start by identifying where we can make the most impact and go from there, creating business transformation through:

  • Customized guidance and targeted action
  • Defined timelines and tangible deliverables
  • PCCA’s extensive expertise and robust resources

Proof Positive

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Power Up Process

1. Discovery

Reach out in a free discovery call with our pharmacy experts to discuss your goals and challenges.

2. Opportunity

Our experts prepare a detailed proposal that addresses the primary opportunity, including tangible deliverables and defined start and end dates.

3. Activation

Our experts work with you and your staff to achieve changes necessary for growth and success.