Scale pharmacy ops without scaling headcount

AI-powered automation for your pharmacy's most repetitive tasks — without changing your existing systems.

 

OVERVIEW

TJM Labs’ pharmacists and engineers collaborate to automate high-volume administrative workflows using their Dual-Expert Model™. Every implementation is designed around how your team actually operates.

  • 400+ pharmacies on the platform
  • 500+ active bots
  • 300,000+ scripts processed per day
  • Most pharmacies go live in under three weeks

HOW IT WORKS

TJM's bots operate directly within your PMS — reading the screen, clicking through menus and entering data the way a trained technician would. They run 24/7 with consistent speed and accuracy.

  • Runs on a dedicated machine within your infrastructure
  • Your data never leaves your pharmacy
  • All activity logged and screen-recorded for auditability
  • Compatible with 15+ systems including PK, Pioneer, Liberty, PrimeRx, LifeFile and Pharmetika

CAPABILITIES

Prescription Intake and Data Processing

  • E-Rx intake and fax processing
  • Data entry automation
  • Telehealth and compounding portal entry
  • Intake normalization
  • 30–45 seconds per script on browser-based systems

Workflow Automation

  • Prior authorizations
  • Insurance workflows
  • Refill processing and MedSync
  • LTC reconciliation
  • Order processing

Patient Communication and Voice AI

  • Refill reminders and status updates
  • Appointment reminders
  • Inbound and outbound calls
  • Benefits investigations
  • Text + voice automation

Provider Portal

  • White-labeled portal for providers to submit compound scripts digitally
  • Patients selected, formulations chosen from your catalog, submitted in 30 seconds
  • Near-perfect accuracy when paired with TJM Bot

CASE STUDY: LinkRx

A high-volume compounding pharmacy went from 700–800 orders per shift with manual entry to 4,000 orders per day per bot. They run two. Results: $1M in annual payroll savings and 25x return on investment.

  • 85% reduction in manual data entry
  • 1,000+ scripts per bot per day
  • Up to 25x ROI
  • <3 weeks to go live

UP TO
25x
ROI

85%
reduction in manual data entry

1,000+
scripts per bot per day

< 3
weeks to go live

RESOURCES

  • TJM Labs overview ( PDF) — Platform and capabilities summary
  • LinkRx case study ( PDF) — How one pharmacy achieved 25x ROI
  • TJM technical overview ( PDF) — Deployment, system requirements and security for IT teams

FREQUENTLY ASKED QUESTIONS

Yes. TJM's bots are vendor-agnostic and work through your PMS interface using Vision AI. No APIs or system replacements required.

Yes. Bots operate entirely within your infrastructure with no external data retention.

Most bots are live within three weeks with minimal disruption.

Yes. Vision AI adapts to UI changes automatically, with ongoing support from TJM.

Bots flag exceptions for your staff to review — accuracy is maintained while saving manual effort.

No. TJM handles setup and ongoing support.